SAP Concur: Global Leader in Travel Management

SAP Concur is a software-as-a-service solution that provides the tools required to control costs, identify concerns, and redirect resources to where an organization needs them most. Phoenix Business Consulting helps organizations achieve cost savings through SAP Concur Implementation

Our end-to-end service capabilities, covering the entire spectrum of Travel and Expense Solutions process/digital transformation, Concur system deployment, integration, people and change management, routine production support, and value-added services make us a comprehensive partner in delivering excellence for our customers.

Phoenix can integrate SAP Concur with any ERP or any SAP on-premise (ECC or S4HANA) or cloud (S/4HANA Cloud or Business ByDesign) solution. Our expertise in SaaS solution integration and deployment supports your SAP Concur implementation through industry Best Practices, organizational change management, customized training, and automated testing. This will allow you to reduce travel processing costs by as much as 83% and significantly reduce errors by your employees.

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SAP Concur Solutions

SAP Concur Travel & Expense

The Concur Travel solution works with any travel management company, corporate credit card provider, or GDS…Read more

SAP Concur Expense

The Concur Expense solution automatically imports credit card charges and matches them to receipts and itinerary data…Read more

SAP Concur Invoice

Invoice management for Public Sector Companies is no less than a mission.

SAP Concur is the world’s leading provider of integrated spend management services and solutions. On the web, or on a smartphone or tablet, SAP Concur cloud-based solutions deliver an effortless experience for employees and total transparency into spending, helping organizations of all sizes, industries and locations run better. Phoenix Business Consulting can help yours run better, too.   

With Concur solutions, your business travel and expenses are integrated providing you with a better user experience, more accurate data, and richer reporting to help you make better decisions. Increase policy control while saving time and money.  

Travelers can quickly book local and international flights and make reservations for rental cars, hotels, and rail. Once the trip is booked, travelers can manage trip details like flight delays, cancellations, date changes, and baggage claim locations with the magic of TripIt Pro. Concur automatically synchronizes with TripIt to create one easy to access itinerary. Flight, hotel, rail, and rental car information, even dining reservations are all in a single place. It’s like giving your employees their own personal travel assistant. 

Certifications:

System Integration

Consulting

Downloadable Content

E-Books: To Learn more visit E-Books and Documents

These e-books describe the many automation tools, features, and benefits of SAP Concur.

FAQ's

1. What is SAP Concur and how does it help my business?

SAP Concur is a cloud-based solution that helps businesses simplify and automate expense, travel, and invoice management to increase visibility, improve compliance, and control costs.  

To log in to SAP Concur for the first time or resolve login issues, go to www.concursolutions.com, select “Forgot your password?” If needed, follow the instructions or contact your company’s Concur administrator for assistance 

To create and submit an expense report in SAP Concur, go to the Expense tab, click Create New Report, enter the required details (like report name, business purpose, etc.), then add expenses (manually or from available transactions), attach receipts, and click Submit Report once everything is complete. 

To book flights, hotels, or rental cars using Concur Travel, log in to your SAP Concur account, go to the Travel tab, enter your trip details, select your preferred options from the available results, and follow the prompts to complete your booking.  

The easiest way to manage receipts with SAP Concur is by using the Concur mobile app to take a photo of your receipt, which is then automatically uploaded and matched to your expense report using ExpenseIt.

6. How do I check the status of my expense report or invoice in SAP Concur?

To check the status of your expense report or invoice in SAP Concur, go to the Expense or Invoice tab, then select Report Library or View Reports. There, you’ll see a list of your submitted items along with their current status, such as “Submitted,” “Approved,” or “Paid.” 

The SAP Concur mobile app brings your entire travel‑and‑expense workflow to your phone making it simple to manage spending, bookings, and approvals while on the go.

If your expense report is rejected or sent back in SAP Concur, review the comments provided by the approver to understand the reason, make the necessary corrections (such as updating receipts, adjusting amounts, or adding missing information), and then resubmit the report for approval.  

Once set up, the delegate can act on your behalf to create, edit, submit, or approve expense reports depending on the permissions granted.  

If you have issues with SAP Concur, you should first contact your company’s internal SAP Concur support team or help desk. If your organization does not have one or they cannot resolve the issue, you can reach out directly to SAP Concur Customer Support through their website or support portal.